It Technology Services Senior Specialist

IT Technology Services Senior Specialist (multiple positions available) at our Newtown Square, PA location to design and provide systems, applications, products and services to optimize or automate business processes, improve work efficiency and provide expert support in operations.

Expectations And Tasks

Revises and updates existing programs and provide required documentation. Facilitates the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Work independently on topics while setting priorities having sole responsibility. Resolve complex issues in own area (e.g. cross-functional or cross-country projects). Decisions or solutions can enhance essentially current and future. Enhance complex systems or processes. Advance technical or business or project skills relevant for job. Represents SAP to customers. Communicates clear and conveying processes and policies in a way that others can understand. Advocates for the end user by having a deep understanding of end user needs, behaviors and usage patterns. Promotes the role of User Experience, through understanding of contemporary user-centered design methodologies and practices and ability to integrate those into current and future development efforts. Execute technical feasibility studies or solution reviews define or review technical blueprint for internal IT projects customize and develop enhancement implement the solutions. Provide technical documentation for operation, acts as across functional technology expert to execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the build to run engagement. Contribute to the definition of technical standards and frameworks.

Qualifications

Education and Occupational Experience

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, Business Administration, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills And Competencies Experience

Experience must include four (4) years involving each of the following:

SAP Basis architecture and technical leadership across enterprise SAP landscapes, reviewing solution design and providing architectural guidance on Unix, Linux, and Windows platforms;

SAP S/4HANA implementation, system conversion, and OS/DB migration using SWPM and SUM with DMO;

Cloud architecture and migration across AWS, Azure, and GCP environments;

Database administration backup, restore, monitoring, and performance tuning utilizing SAP HANA, HA, DR, HSR, Oracle, MS SQL, and DB2;

Integrating SAP systems with external platforms including ADS, Vertex, MuleSoft, OpenText, SAP BODS, CCMS, TREX, Salesforce, SuccessFactors, and Snowflake;

SAP system management utilizing SAP Cloud Connector, DAA/DPA agents, SAP Solution Manager ChaRM, SPAM and SAINT;

SAP Basis administration including system monitoring, performance tuning, management, job scheduling, and production support; and

Agile project delivery utilizing Scrum, SAFe, and ITIL frameworks.