IT Helpdesk Support Technician

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Starting Pay:$22.70 per hour

Fair Labor Standards Act: The position is a non-exempt, full-time position.

Riley County Police Department provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Riley County Police Department complies with applicable state and local laws governing nondiscrimination in employment. This statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hiring Process Description and Timeline

• October 19: Position opens
• October 28: Position closes at end of business day
• Week of November 10: Oral Board Interviews
• Week of November 30: Final Interview
• Start Date: December 14, 2026
• Medical, Dental, and Vision insurance plans
• Health Savings Accounts available
• Paid Parental leave after 6 months of employment
• Paid time off
• Paid sick leave

Work Location: In person at the Riley County Law Enforcement Center, 1001 S. Seth Child Rd, Manhattan, KS 66502

Job Qualifications/Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Requirements

1. Two years of hands-on experience in personal computer systems analysis

2. Must be able to pass all pre-employment requirements to include, but not limited to, physical screening, physical abilities test, drug test, CVSA, and extensive background check.

General Requirements

• Must be 18 years of age at the time of hire and able to work legally in the US
• Live within one hour of the Riley County Law Enforcement Center.

Education/Experience

1. High School Diploma or general equivalency diploma (GED) is required

2. CompTIA Network+, CompTIA A+, Cisco Certified Network Associate (CCNA), and Microsoft Technology Associate (MTA) / Azure Fundamentals are preferred.